Just wanted to thank Lauren from Primary Eyecare Assoc. for helping me with my eye concerns. Had a procedure done and woke up with R eye problems. I’ve done my own mgmt to see if goes away but gave up because it was not resolving. I called PEA to see if I their is any cancellation so I can see Dr. Simons but he is not working on Fridays. My call was forwarded to Lauren who took time to ask what’s my concern and said she will talk with Dr. Simons ( my eye Dr) and call me back .She did call with recommendations! I consider that a blessing!I work in the medical field and has called drs. office with a lackadaisical response from the front office and dr who wants you to come in as patient to get a RX for cough when you are talking to them ! I can understand that most medical issues needs an assessment and you need to be seen for any Rx but for minor problems like coughing ( precovid) !So it’s Very Refreshing to talk to someone like Lauren who obviously has a heart for what she does and to have one like Dr. Simmons who cares regardless of who you are!Most of us had the sting of just being a patient to some dr. If you are known , you’re in good hands, if not good luck.So THANK YOU Both and God Bless!